Leadership Managing the Emotion Pendulum Or, "Helping clients feel good about the project because it's their idea to feel good about it.""The Emotaion Pendulum" is a mental model I’ve found useful when working with clients and teams, especially in situations where things aren’t going as well as we’d like (or as
Consulting Teach Like a Boy Scout (or a Waitress) — The WEDGE Method for Instructing Overview Teaching others is the best way to confirm that you actually know something. It’s also a great way to re-cement a skill for yourself. Approaching a topic in a deliberate, thoughtful manner, with enough focus and detail to be able to equip someone else with that knowledge, can
